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Firmware upgrade  

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David Smith
(@david-smith)
New Member
Joined:6 months  ago
Posts: 4
02/07/2018 3:44 am  

Hi...I upgraded to the latest app and it requested me to upgrade firmware, which I tried 4-5 times with no luck.  Kept saying there was an issue.  I tried it under Admin and then tried it under one of the users and same results.


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Duc Tran
(@sencloco_duc)
Member Admin
Joined:2 years  ago
Posts: 18
02/07/2018 10:05 am  

Hi David,

Can you email support@senclo.com 

1) Your linkcode

2) What Phone are you using? 

3) What Fi device? Fi mini? or Fi Controller?

So  we can double check on the backend what is happening. 

Thanks,

Duc

 


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