Forum

Connectivity  

  RSS

Madlyb
(@madlyb)
New Member
Joined:5 months  ago
Posts: 2
04/05/2018 6:39 am  

After years of using the MyQ solutions, which works fine, but does not integrate with the rest of my house, I am looking for a replacement that is more open and stumbled on your product.  So, a couple of questions.

  1. Do you plan to integrate to SmartThings and if so, what is the timeline?
  2. Your users guide states that the system requires Internet Connectivity.  Can you clarify whether that is for extended features like notification and mobile app or for even basic functionality?  Just want to make sure this system is going to continue to operate the doors when Internet is unavailable.

ReplyQuote
Duc Tran
(@sencloco_duc)
Member Admin
Joined:2 years  ago
Posts: 18
04/05/2018 11:27 am  

Hi,

1. We currently do not have plans to support SmartThings but this may change in the future.

2. Internet connection is not required for basic functionality like open and close. However, it is required for extended features such notification, monitor garage access, working with voice control like Alexa and autonomous operation.

We have a 1 year money back warranty so if you are dissatisfied for any reason. You can always return it for a full refund.

 


ReplyQuote
Madlyb
(@madlyb)
New Member
Joined:5 months  ago
Posts: 2
04/05/2018 12:49 pm  

Thanks for the fast response.

Kind of a deal breaker for me not being able to tie into the rest of my automation, but will keep you in mind.


ReplyQuote
Share: